Refund and Cancellation Policy For the full amount Paid Customers :

- Full refund for reservations made on or before 15 days to arrival date
- 50% of the total reservation amount for cancellations between 14-7 days to arrival date
- 0.00% of the total reservation amount for cancellations on or within 7 days to arrival date
- All refunds will be made less of bank/credit card charges from the total refundable amount

Refund and Cancellation Policy For the 10% Deposit Paid Customers :

If you make a request to pay deposit for room booking, then we will send you payment invoice.

-10% deposit will not be refund even if cancel the booking.

- However you can claim and get the above deposit when you make new booking through our web and stay in another day/days for the same room type.

- And also if the initial booking nights is higher than the new booking nights then the refund amounts is calculated according to the new booking stay nights.

- If you want to change the room type for the new booking and get above refund then please contact us.

 

Child Policy :

 

- 0-5 years Free of Charge on existing bedding
- 6-11 years 50% of adult rate
- 12 years and above are considered as adults

 

Check-in time   : 14:00 -  00.00 hours
Check-out time : 06:00 - 11.30 hours

 

 * Rates may subjected to change